Q: If the product contains hydrochloric acid (HCl), how can it be safe on skin?
A: While HCl is present at less than 10%, it’s just one part of a carefully balanced formula. The way the ingredients are blended results in a unique combination of safety, biodegradability, and effectiveness—something most other descalers can’t match.

Q: Should I worry about corrosion or hydrogen embrittlement on stainless steel?
A: Not at all. When used properly, the formula will not corrode stainless steel or other materials commonly found in water-based systems. It’s safe on virtually all metals and materials.

Q: Does it need to be used at full strength?
A: Not necessarily. This concentrated solution can be diluted down to 25% depending on your system, the severity of scale buildup, and available cleaning time. Contact us for proper dilution ratios.

Q: How long does the cleaning process usually take?
A: Most jobs are completed within a few hours, but timing depends on system size, buildup severity, and method of circulation. Contact us for a personalized recommendation.

Q: How will I know when the system is clean?
A: You’ll likely notice improved system performance. To confirm, use a pH test or calcium carbonate spot test. Details are available in our Testing the Effectiveness of RYDLYME information sheet.

Q: I’ve seen other descalers dissolve seashells too. What makes this one special?
A: Safety. Look closely—are others doing it in their hand? This solution is safe enough for skin contact, unlike many competitors. You also get peace of mind knowing your team and facility are protected in the event of a spill or mishap.

Q: Is it safe for food and drinking water systems?
A: Absolutely. It’s NSF/ANSI Standard 60-certified for potable water use and NSF-registered for applications in beverage, bottling, pharmaceutical, and food processing industries.